Good customer service is important to us. Our clients (and people who seek out legal assistance generally) often go through periods of great stress and anxiety prior to resolution. This can be at an all time high when…
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I spend a large portion of each day “reading the room”. Reading the Judge, reading the opposing lawyer and/or party, reading the mediator, reading third parties and even reading my own clients to best prepare their case. It requires me to be finely tuned…
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