First Impressions Count

In business, we believe that first impressions DO matter. Clean floors, suitable seating, grime free counter tops/flat surfaces and general cleanliness in and around areas clients have access to are important to us. Client’s often comment when noticing our office has a fresh, clean feel enhanced by natural lighting where possible.

A welcoming, happy first point of human contact within the business often sets the tone for the remainder of the potential transaction which lies ahead. This is particularly important in our business where those who transact with us may be facing one of the most difficult periods of their entire life and often travel hours for us to represent them.

We have all been into some businesses where there have been dirty marks or even dark pedestrian tracks worn in to the carpet, grime on flat surfaces which appear to have accumulated over many years and where some areas give the feeling of real untidiness. We have also been to businesses where the first point of human contact is condescending or appears totally uninterested.

Word of mouth (particularly in regional areas like Wide Bay) is still a strong source of referral business and if people have a negative experience, there is a good chance they will share it with others. We believe that staying on top of and constantly monitoring these things shows our clients that we take every aspect of our business seriously and we remain thoroughly committed to it (and to solving their problem in any transaction we might be retained in).

We are experienced family law and domestic violence lawyers who assist clients in cases in Maryborough, Hervey Bay, Gympie, Sunshine Coast, Bundaberg, Childers, Gayndah, Mundubbera, Monto, Gladstone, Rockhampton and beyond. If you or someone you know are looking for an experienced and compassionate family law or domestic violence lawyer to actively listen to your concerns and assist no matter how difficult or complex the problem or case, please call our Maryborough Lawyers office on (07) 4191 6470.